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Privacy Policy

Transparency about data practices for visitors and clients of traveltodreams.com.

Introduction

Travel To Dreams Journeys LLC, a limited liability company organized under the laws of the State of North Carolina, with its principal place of business at 16 N Boylan Ave, Suite 1, Raleigh, NC 27603, in Wake County, respects your privacy and is committed to protecting personal data you share through traveltodreams.com and related communications. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how long we keep it, and the choices available to you. By using our website, contacting us, or purchasing travel planning services, you acknowledge that you have read this policy and agree to the practices described here, together with our Terms of Use and Cookie Policy.

This policy applies to information processed in connection with our U.S. operations and our online presence at https://traveltodreams.com. It does not apply to third party websites, airlines, hotels, or tour operators that you may access through links or bookings we facilitate; those parties maintain their own privacy practices, and we encourage you to read their notices before you provide information to them. If you do not agree with this Privacy Policy, you should discontinue use of our website and refrain from submitting personal data to us except where necessary to exercise your legal rights.

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. When we make material changes, we will revise the effective date at the bottom of this page and, where appropriate, provide additional notice such as a banner on our website or an email to subscribers. Your continued use of our services after the effective date constitutes your acceptance of the revised policy, unless applicable law requires a different form of consent.

Throughout this document, "we," "us," and "our" refer to Travel To Dreams Journeys LLC. "You" means any visitor to our website, prospective client, or customer who interacts with us. "Personal data" or "personal information" means information that identifies you or can reasonably be linked to you, either alone or in combination with other data we hold.

Information We Collect

We collect information in several ways: directly from you when you fill out forms, call or email us, or sign up for newsletters; automatically when you browse our website; and occasionally from partners or service providers who assist with bookings or marketing, always subject to their obligations and applicable law.

Personal information you provide

When you request a quote, plan a trip, subscribe to our newsletter, or contact our team, we may collect identifiers such as your full name, email address, telephone number, and mailing address. For travel arrangements we may also collect passport or government ID details, date of birth, frequent flyer numbers, dietary preferences, accessibility needs, emergency contact information, and payment related details. Payment card data is typically processed by secure payment processors; we do not store full card numbers on our web servers when transactions are handled in accordance with industry standards.

We may retain records of correspondence, including emails, chat transcripts, and notes from telephone consultations, so that we can deliver consistent service, respond to follow up questions, and document your preferences for future trips. If you apply for employment or contract work with us, we may collect resume information, references, and background check results as permitted by law.

Usage and device information

When you visit traveltodreams.com, our servers and analytics tools may automatically log information such as your IP address, browser type and version, operating system, referring URL, pages viewed, time and date of access, and approximate geographic location derived from the IP address. We use this information to maintain security, diagnose technical problems, understand how visitors use our site, and improve content and navigation. Aggregated or de identified usage data may be used for internal reporting and does not identify you individually.

We may use cookies, pixels, and similar technologies as described in our Cookie Policy and in the Cookies and Tracking section below. You can control many of these technologies through your browser settings or consent tools where we provide them.

Cookies and similar technologies

Cookies are small text files stored on your device that help our website remember your preferences, maintain session state, and measure performance. We distinguish between essential cookies required for core functionality and optional cookies used for analytics or personalization. For a detailed list of cookie categories, retention periods, and browser specific instructions, see our Cookie Policy. Declining non essential cookies may limit certain features but will not prevent you from viewing most public pages or contacting us by email or phone.

How We Use Your Information

We process personal data only where we have a lawful basis under applicable law, such as performance of a contract, legitimate interests that are not overridden by your rights, compliance with legal obligations, or your consent where required. The following list summarizes primary purposes for which we use information; additional context may apply depending on your relationship with us.

  • Providing travel planning and booking services: We use your details to prepare itineraries, obtain quotes from suppliers, confirm reservations, process payments, and communicate about your trip before, during, and after travel.
  • Customer support and account administration: We use contact information to respond to inquiries, resolve disputes, send service related notices, and maintain accurate records of your preferences and past bookings.
  • Marketing and communications: With your consent or where permitted, we may send newsletters, destination inspiration, and promotional offers. You may opt out of marketing emails at any time using the unsubscribe link or by contacting [email protected] or [email protected].
  • Website improvement and analytics: We analyze usage patterns to improve page load times, fix errors, test new features, and understand which destinations and services interest our audience.
  • Security and fraud prevention: We monitor network activity, verify identities where appropriate, and investigate suspicious transactions or unauthorized access attempts to protect our clients and our systems.
  • Legal compliance and enforcement: We use and disclose information when required to comply with court orders, subpoenas, tax obligations, or requests from government authorities, and to enforce our Terms of Use, including investigation of potential violations.
  • Business transfers: If we merge, acquire, or sell assets, personal data may be transferred as part of that transaction, subject to confidentiality obligations and notice requirements under applicable law.
  • Aggregated or anonymized insights: We may create statistical summaries that do not identify individuals, for example trends in popular destinations, which we may share with partners or publish in marketing materials.

We do not sell your personal information for monetary consideration as that term is commonly understood in U.S. state privacy laws. We may share data with service providers who process it on our behalf under strict contracts, as described under Data Sharing.

If we intend to use your information for a new purpose that is incompatible with the original purpose, we will notify you and, where required, obtain fresh consent before proceeding.

Cookies and Tracking

Our website uses cookies and similar technologies to deliver essential functions, remember consent choices, and measure site performance. Third party scripts embedded on our pages, such as analytics or mapping tools, may set their own cookies subject to their policies. We strive to minimize data collection and to configure third party tools in a privacy respectful manner. For granular information about each category of cookie, default lifetimes, and how to withdraw consent, please read our Cookie Policy, which is incorporated into this Privacy Policy by reference.

Some browsers transmit "Do Not Track" signals; there is no uniform industry standard for responding to such signals. We describe our approach in the Cookie Policy. Regardless of DNT settings, you may control cookies through your browser and, where available, through our consent banner identified as tdConsentBanner on our site.

Data Sharing

We share personal information only with categories of recipients who need it to provide services or comply with law. These may include airlines, hotels, cruise lines, tour operators, ground transportation providers, insurance intermediaries, payment processors, email delivery services, cloud hosting providers, and professional advisors such as attorneys and accountants. We require service providers to use data solely for the purposes we specify and to implement appropriate security measures.

We may disclose information if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Travel To Dreams Journeys LLC, our clients, or the public; to respond to lawful requests from public authorities in the State of North Carolina, elsewhere in the United States, or internationally when legally compelled; or to detect and prevent fraud or abuse.

We do not share your personal information with unrelated third parties for their independent marketing without your consent. If we ever change this practice, we will obtain opt in consent where required and update this Privacy Policy accordingly.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Booking records, contracts, and accounting documents may be kept for seven years or longer to satisfy tax, audit, and regulatory requirements in North Carolina and federal law. Marketing contact lists are refreshed regularly, and we remove inactive subscribers in accordance with our email practices.

When retention periods expire, we securely delete or anonymize data so that it can no longer be associated with you, except where limited archival copies must be kept for legal holds or ongoing disputes. Backup systems may retain data for additional periods before overwritten; during that window access is restricted.

Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain processing such as targeted advertising or sale of personal data where those concepts apply. Residents of California, Colorado, Virginia, and other states with comprehensive privacy laws may have additional rights, including the right to appeal our response to a request.

To exercise rights, email privacy requests to [email protected] or [email protected] with sufficient detail for us to verify your identity. We will respond within the timeframe required by applicable law, typically forty five days with a possible extension where permitted. You may designate an authorized agent to submit requests on your behalf with written authorization, unless restricted by law.

If you are located in the European Economic Area or United Kingdom, you may have rights under GDPR, including to lodge a complaint with a supervisory authority. Our U.S. entity may act as data controller for information collected through this website; cross border transfers are addressed below.

Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls for staff, encryption of data in transit using HTTPS on traveltodreams.com, secure configuration of servers, and periodic review of vendor security practices.

No method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials we may issue and for notifying us promptly if you suspect unauthorized use.

Children's Privacy

Our services are directed to adults who book travel for themselves or their families. We do not knowingly collect personal information from children under thirteen through our website without verifiable parental consent in compliance with the Children's Online Privacy Protection Act. If you believe we have collected information from a child under thirteen without proper consent, please contact us at [email protected] and we will take steps to delete such information promptly.

Parents or guardians who arrange travel for minors may provide necessary details about those minors as part of a booking; we treat such information with the same protections as other personal data and use it only for trip related purposes.

International Transfers

Travel To Dreams Journeys LLC is based in the United States. If you access our website or provide information from outside the United States, your data may be transferred to, stored, and processed in the United States or other countries where we or our suppliers operate. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal data from the European Economic Area, United Kingdom, or Switzerland to the United States, we rely on appropriate safeguards such as Standard Contractual Clauses approved by relevant authorities, or other mechanisms permitted under applicable law. You may request a copy of relevant safeguards by contacting us at the email addresses listed below.

Changes to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business structure. The revised version will be posted on this page with an updated effective date. For material changes that affect how we use personal data we already collected, we will provide additional notice as required by law, which may include email notification or prominent website notice.

We encourage you to review this policy whenever you use our services. Your continued use of traveltodreams.com after changes become effective signifies your acceptance of the updated terms, except where your explicit consent is required for new processing activities.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Travel To Dreams Journeys LLC at:

For matters related to cookies specifically, you may also consult our Cookie Policy. For contractual terms governing use of the website, see our Terms of Use and Disclaimer.

Effective date: March 27, 2026. Version: 1.0.